returns

return period

Of course you have the right to return goods. Please note, however, that for logistical reasons you only have 14 days after receipt to send the goods back to us. You can do this without giving a reason and it is sufficient if the posting date is within the deadline. But we are really very accommodating and of course we will extend the deadline for you - please just let us know in advance.

precondition

In contrast to other online providers, we don't just throw away the returns, we sell them in our shop. We can therefore only take back goods that are neither used nor damaged. The risk and proof of return shipping lies with the customer

reimbursement

As soon as we have received the goods back in perfect condition, we will refund the purchase price already paid. Depending on the chosen payment method, we choose the same way to refund you the money.

Return shipping costs will not be refunded. Repayments are made within 14 days.

Of course you are also welcome to come by directly and we will take the goods back personally.